Privacy Policy
Last Updated: [22-12-2025]
Welcome to Villarreal Security Investigations (“VSI,” “we,” “us,” or “our”). We respect your privacy and are committed to safeguarding the personal information you share with us when you visit our website, request a quote, contact us, or engage with our services. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information.
By accessing or using our website (villarrealsecurity.com) or any of our services, you acknowledge that you have read and understood this Privacy Policy.
Privacy Policy
Last Updated: [22-12-2025]
Welcome to Villarreal Security Investigations (“VSI,” “we,” “us,” or “our”). We respect your privacy and are committed to safeguarding the personal information you share with us when you visit our website, request a quote, contact us, or engage with our services. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information.
By accessing or using our website (villarrealsecurity.com) or any of our services, you acknowledge that you have read and understood this Privacy Policy.
Scope of This Policy
This Privacy Policy applies to all personal information we collect through:
Our website and online forms
Phone calls, emails, and other communication channels
Security and investigative services
Employment or contractor applications
Any other interaction with VSI, whether as a client, visitor, partner, or job applicant
This Policy does not apply to third-party websites, platforms, or services that may be linked from our site.
Scope of This Policy
This Privacy Policy applies to all personal information we collect through:
Our website and online forms
Phone calls, emails, and other communication channels
Security and investigative services
Employment or contractor applications
Any other interaction with VSI, whether as a client, visitor, partner, or job applicant
This Policy does not apply to third-party websites, platforms, or services that may be linked from our site.
What Information We Collect
We collect personal information in several ways, depending on how you interact with us.
Information You Provide Directly
You may provide information when you:
- Request a quote
- Submit a contact form
- Hire our security services
- Communicate with us by phone or email
- Apply for employment or contracting opportunities
This may include:
- Full name
- Business or property name
- Email address
- Phone number
- Mailing or service address
- Details related to your security needs
- Any information included in your message or uploaded files
- Resume, employment history, and job application details (for applicants)
Information Collected Automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time and date of visit
- Referring website
- Website interaction data
- General geolocation based on IP
This data helps us improve website performance and understand how visitors use our services.
Information from Third Parties
We may receive information from third parties such as:
- Background screening companies
- Subcontractors
- Payment processors
- Business partners
This information is used only when needed to provide services, verify identity, or comply with legal requirements.
Why We Collect Your Information
We collect and process your information for several purposes:
Service Delivery
Responding to inquiries
Providing security assessments
Delivering on-site or remote security services
Preparing service proposals and contracts
Communication
Responding to your messages
Sending service updates
Scheduling visits or consultations
Providing customer support
Business Operations
Internal recordkeeping
Billing and invoicing
Vendor or partner management
Incident reporting (when needed for security services)
Website Improvement
Monitoring website performance
Enhancing user experience
Detecting and preventing technical issues
How We Share Your Information
We do not sell or rent your personal information to anyone.
We may share information only in the following situations:
With Your Consent
When you authorize us to share your information for business or service-related reasons.
Service Providers & Contractors
Trusted third parties who help us operate our business may access certain information, such as:
IT and hosting providers
Payment processors
Background check services
Security subcontractors
These parties are required to keep your information confidential.
Legal Compliance
We may disclose information when required by law, court orders, or government requests, including:
Law enforcement
Regulatory bodies
Legal proceedings
Data Retention
We retain personal information only for as long as needed to:
- Provide our services
- Comply with legal and contractual obligations
- Resolve disputes
- Maintain business records
When information is no longer necessary, we securely delete or anonymize it.
Data Security
We use reasonable administrative, technical, and physical measures to safeguard your data from unauthorized access, alteration, or disclosure. These may include:
- Secure servers
- Encryption where appropriate
- Access controls
- Staff confidentiality agreements
- Regular system monitoring
While we strive to protect your information, no online transmission or electronic storage method is 100% secure. We cannot guarantee absolute security but follow best practices within our industry.
Your Rights and Choices
Depending on your location and applicable laws, you may have the following rights:
8.1 Right to Access
Request a copy of the personal information we hold about you.
8.2 Right to Correct
Ask us to update or correct inaccurate or incomplete data.
8.3 Right to Delete
Request deletion of information that is no longer needed or is unlawfully processed.
8.4 Right to Restrict Processing
Ask us to limit how your information is used.
8.5 Right to Withdraw Consent
If you previously consented to data collection, you may withdraw that consent at any time.
8.6 Right to Object
Object to certain types of processing based on legitimate interest.
To exercise any rights, contact us using the information provided below. We will respond within a reasonable timeframe.
Cookies and Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve website functionality
- Track usage patterns
- Maintain website security
- Enhance user experience
You may disable cookies through your browser settings, but some website features may not work properly if cookies are turned off.
Third-Party Links
Our website may contain links to third-party sites or services. We are not responsible for:
- Their privacy practices
- Their content
- How they use your information
If you leave our site, please review the privacy policy of the external website.
Children’s Privacy
Our website may contain links to third-party sites or services. We are not responsible for:
- Their privacy practices
- Their content
- How they use your information
If you leave our site, please review the privacy policy of the external website.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect:
- Changes in our business operations
- Legal or regulatory updates
- Improvements to our data practices
When updated, the “Last Updated” date at the top will be modified. Significant changes may be communicated directly to you or highlighted on our website.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:
📞 Call: (773) 229-9000
📧Message Us
🌐 Visit: Free on-site security assessment
